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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LluviaLorelay Avalos

LluviaLorelay Avalos

September 3, 2024

1  out of  5
rating by LluviaLorelay Avalos
"Si tienen un buen trato a las personas, en problema es falta de comunicación, en marzo empecé con mi póliza y ya me subieron el costo. Y no me comentaron. Creo que algo importante que deben avisar. Además por que sube si el auto es el mismo. No me dieron una buena explicación cuando llamé."
We responded:
"Hello, thank you for taking the time to share your feedback. We apologize for any frustration and inconvenience you’ve experienced regarding your premium increase and our communication. We do our best to provide all our customers with excellent customer service. Rates can change by a variety of factors, including inflation and broader market conditions, and I apologize if this information seemed insufficient or unclear. I appreciate you as a valued customer and hope to restore your confidence in our services.– Victor"
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Jose Luz Martinez Jr

November 29, 2023

4  out of  5
rating by Jose Luz Martinez Jr
"Muy buena la atencion y excelente asesoria de todo el personal"
We responded:
"Jose, ¡Gracias por brindarnos excelentes comentarios! - Victor"
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Hot Wheels

January 11, 2023

4  out of  5
rating by Hot Wheels
"Awesome visit 👍👍😎"
We responded:
"Hello! Thank you for the opportunity to serve your insurance needs! - Victor"
Profile photo of Krisol Cornejo

Krisol Cornejo

November 17, 2022

5  out of  5
rating by Krisol Cornejo
"Very amicable environment, great staff ! Very knowledgeable producers . I Will be starting soon as an agent and very excited . Everyone has been nothing but great :) Very honorable Agency 🎖"
We responded:
"Kristol, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you for a lifetime! - Victor"
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Vivi castillo

August 1, 2022

5  out of  5
rating by Vivi castillo
"Very Friendly and Explained all the information to where I understood everything"
We responded:
"Viviana, thank you for such a kind review! I am happy I was able to provide insight for you. I greatly look forward to continuing to work together and please don't hesitate to reach out if you need anything! - Victor"
Profile photo of Jorge SB

Jorge SB

July 28, 2022

5  out of  5
rating by Jorge SB
"Excelente servicio"
We responded:
"Jorge, your kind feedback is very much appreciated! Thank you! - Victor"
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Michael Dutcher

July 15, 2022

5  out of  5
rating by Michael Dutcher
"Great experience working with Will! He was very professional and responded to all of my messages quickly. Great service and excellent communication made switching insurance very easy."
We responded:
"Michael, I am so happy to hear about your great experience with us, and Will in particular. He is the best! Thank you for taking the time to share. We appreciate you! - Victor"
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Ana Lumbreras

July 7, 2022

5  out of  5
rating by Ana Lumbreras
"Friendly staff and willing to help you out with any of your request"
We responded:
"Ana, thank you for your kind words! We are honored to have you a part of our agency family. - Victor"
Profile photo of myrna brakefield

myrna brakefield

May 18, 2022

5  out of  5
rating by myrna brakefield
"Llegamos porque estaba de paso por dónde nos dirigiamos. Fue exelente el servicio al cliente desde que llegamos. Faltaba muy poco para que cerraran, sin importar eso nos recibió una de las señoritas al frente que luego nos paso con un joven que nos atendió de forma increible, a tal punto de aclarar dudas explicar beneficios si se agregaba tal o cual cobertura si nos interesaba o podia ofrecer esto otro que entonces cubria aquello que a nosotros nos interesaba y remover esto si queriamos. Agradesco que nunca puso presion o empujo por hacer la venta fue sincero y de gran ayuda. No trato de deshacerse de nosotros porque fuimos los últimos en llegar y nos despidio igual de amable que como nos recibió. Incluso los cambios que se hicieron nos favorecieron tanto en cuanto al pago que decidimos agregar otras coberturas."
We responded:
"Myrna, ¡Estoy muy feliz de saber que pudimos brindarle una experiencia positiva y establecer la cobertura de seguro que mejor funciona para usted! ¡Muchas gracias por su evaluación, lo apreciamos! - Victor"
Profile photo of Ruben Cano

Ruben Cano

April 9, 2022

4  out of  5
rating by Ruben Cano
"Nice"
We responded:
"Ruben, thank you for the nice review! Please let me know if there is anything I can do to earn that extra star as I want to provide you with the absolute best! - Victor"
Profile photo of Edgar C

Edgar C

March 31, 2022

5  out of  5
rating by Edgar C
"👍🏼"
We responded:
"Edgar, thank you for providing us with great feedback! - Victor"
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esmer soto

January 20, 2022

4  out of  5
rating by esmer soto
"It's expensive"
We responded:
"Esmer, we appreciate your feedback! - Victor"
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Michael Sierra

December 4, 2021

5  out of  5
rating by Michael Sierra
"Friendly, fast service!"
We responded:
"Michael, thank you for sharing! - Victor"
Profile photo of Araceli Martínez

Araceli Martínez

July 11, 2021

5  out of  5
rating by Araceli Martínez
"Mariana y Emiliano súper profesionales y educados . Conocen su trabajo . Agradecida ."
We responded:
"Araceli, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Victor"
Profile photo of Edel Bravo

Edel Bravo

June 1, 2021

5  out of  5
rating by Edel Bravo
"excelente atencion...se los recomiendo"
We responded:
"Edel, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Victor"
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crystal cruz

March 2, 2021

5  out of  5
rating by crystal cruz
"Been with them for years and always very professional"
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jesus guerra

February 22, 2021

5  out of  5
rating by jesus guerra
"Victor Reyna always has friendly staff. I'd like to thank Victor, Mariana, Will, Amy, Jennifer, and Emiliano for always being there. Keep up the good work."
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Adrian Perez

December 24, 2020

5  out of  5
rating by Adrian Perez
"La razon que cambie de Pronto Insurance cobraba mucho $$$ y cobra Pronto ahora pago $60's"
Profile photo of Diva “Rudegurl” Olivares

Diva “Rudegurl” Olivares

November 9, 2020

5  out of  5
rating by Diva “Rudegurl” Olivares
"Very friendly people . Specially Sir Will . He explained everything to me bout my Insurance."
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Lucia Abrego

September 30, 2020

5  out of  5
rating by Lucia Abrego
"Great serves"
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Frank Bolinger

July 17, 2020

5  out of  5
rating by Frank Bolinger
"Amazing customer service and staff that cares."
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Claudia Olvera

July 6, 2020

5  out of  5
rating by Claudia Olvera
"They have great customer service and they always are happy to help me. They always know who the client that is calling is and help really fast."
Profile photo of Heber Belteton

Heber Belteton

March 8, 2020

5  out of  5
rating by Heber Belteton
"I've had my insurance with State farm for several years now. Their customer service is great, and they are very friendly at this particular location. They are very attentive and appreciate when they contact me if anything is missing."
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sergio amaton

January 19, 2020

5  out of  5
rating by sergio amaton
"Great customer service"
We responded:
"Thank you for your rating and the opportunity to serve you! Team Reyna"
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Jennifer Badillo Zamora

October 20, 2019

5  out of  5
rating by Jennifer Badillo Zamora
"Excellent customer service!"